Custom Storage and Support Services

As your codes scale up to make the best use of our HECC compute systems, so does the demand for larger, high-performance storage solutions. Our HECC storage systems engineers provide and maintain our large, high-speed "scratch" filesystems, as well as our exascale long-term archival mass storage system.

In addition to constantly working to improve performance, we can also help you optimize your data management for the best throughput, reducing the overall time you spend managing your files.

Basic Services

The following storage services are available at no extra charge to you.

To request help with these basic services, please contact the NAS Control Room: (800) 331-8737, (650) 604-4444, support@nas.nasa.gov.

Additional Services

Our storage experts also help other NASA centers and government organizations design and implement custom storage solutions. Such services may require external funding based on the required level of effort. Examples include:

For further information on these in-depth services, please contact:

Andrew Michaelis
Supercomputing Systems and Storage Group Lead
andrew.r.michaelis@nasa.gov
(650) 664-0401

Contact Us

General User Assistance

Security

  • Report security issues 24x7x365
  • Toll-free: 1-877-NASA-SEC (1-877-627-2732)
  • E-mail: soc@nasa.gov

User Documentation

High-End Computing Capability (HECC) Portfolio Office

NASA High-End Computing Program

Tell Us About It

Our goal is furnish all the information you need to efficiently and effectively use the HECC resources needed for your NASA computational projects.

We welcome your input on features and topics that you would like to see included on this website.

Please send us email with your wish list and other feedback.