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Supercomputing Systems Services

HECC continually expands the agency's computational capability, which has grown from one 50-teraflop system in 2004 to five systems currently totaling more than 60 petaflops: Aitken, Athena, Cabeus, Electra, and Endeavour.

Recognizing that these upgrades alone will not handle requirements for all NASA projects and programs, we offer you the ability to expand on the supercomputing capabilities we provide and, at the same time, take full advantage of our support services and infrastructure.

Basic Services

• Using front-end systems for pre-processing and post-processing
• Running jobs on compute nodes
• Storing data on online and archive systems
• Accessing systems-related information online
• Contacting our 24x7x365 help desk for assistance

To request help with these basic services, please contact the NAS Control Room: (800) 331-8737, (650) 604-4444, support@nas.nasa.gov

Additional Services

Our staff will work with supported organizations to augment their computational requirement with the following custom services:

• Procurement Support: Facilitate the acquisition, integration, and operation of additional supercomputing assets to meet unique customer requirements
• Systems Engineering: Design complex supercomputing, data storage, and visualization systems; and integrate these systems into a cohesive unit
• System Operation and Management: Deploy, manage and maintain complex high-performance systems and enabling infrastructure
• Management Tool Development: Procure tools when available, and develop custom tools to manage specific user needs
• Custom Storage: Create custom file systems to hold large amounts of temporary data, typically exceeding many terabytes; and address archival mass storage needs

For further information on these in-depth services, please contact support@nas.nasa.gov.